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Volunteer at the Ramsgate Visitor Information Centre

Home / About Ramsgate / News / Volunteer at the Ramsgate Visitor Information Centre

24 November 2021

VIC 14.11.2019
Ramsgate's Visitor Information Centre (VIC), located at The Custom House in Harbour Parade, is funded by Ramsgate Town Council (RTC) and manned by various volunteers. They operate in shifts and aim to provide a seven-day-a-week service. The VIC aims to be open for advice 364 days a year.

The VIC is looking for new recruits to help assist the existing team. New volunteers should have good communication skills, be computer literate, have handled money before and be over 18.

Training is provided for all volunteers to help develop and adapt their skills. Please contact Rebekah Smith, Town Promoter / VIC Manager, by emailing

The VIC can advise on destinations within Ramsgate, Thanet, Kent, and beyond. There is a comprehensive selection of leaflets covering a wide range of activities and attractions.

Ramsgate hosts a major programme of cultural and leisure activities during the year. You will find information on those activities in the VIC.

If you want to know what’s on and when in Ramsgate, the VIC is the best place in town for event information.

The VIC volunteers are dedicated to helping visitors and residents get the information they need. Their advice is completely free and is backed up with a fine selection of local maps and guides.

The Town Council is based on the first floor of The Custom House and the VIC also acts as a reception for RTC visitors.

Telephone enquiries are taken by the volunteers on 01843 598750.

Alternatively, you can email an enquiry to