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Accessibility Statement

This accessibility statement applies to www.ramsgatetown.org.

This website is run by Ramsgate Town Council. We want as many people as possible to be able to use this website.

For example, you should be able to:
  • change colours, contrast levels and fonts
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader, including the most recent versions of JAWS, NVDA and VoiceOver

We’ve also made the website text as simple as possible to understand.

If you need advice on making your device easier to use if you have a disability, visit AbilityNet.

How accessible this website is
Our most recent accessibility assessment found that the website met the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

Compliance status
This website is fully compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard.

Feedback and contact information
If you need information on this website in a different format, such as accessible PDF, large print, easy read, audio recording or braille, please contact us:
Email: info@ramsgatetown.org
Telephone: 01843 598751
Address: Ramsgate Town Council, The Custom House, Harbour Parade, Ramsgate, Kent, CT11 8LP

We’ll consider your request and get back to you within 10 working days.

Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact info@ramsgatetown.org.

Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility
Ramsgate Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Our accessibility responsibilities also sit alongside our duties under the Equality Act 2010, including the duty to make reasonable adjustments for disabled people.

The website is fully compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard. The homepage uses the common template and styling applied across the website. The assessment was based on a sample of pages rather than an individual test of every page, document or item of content.

Content that’s not within the scope of the accessibility regulations
Older PDFs and other documents
Some of our older PDFs and Word documents published before 23 September 2018 are not fully accessible.

If you need any of these documents in an accessible format, please contact us at info@ramsgatetown.org. We’ll discuss your requirements and provide an accessible version or another suitable way to access the information in accordance with our duties to make reasonable adjustments.

What we’re doing to maintain accessibility
  • The website is tested annually and after significant updates using Accessibility Insights for Web and manual review against WCAG 2.2 AA.
  • All new web content and documents published after 23 September 2018 are created to meet the required accessibility standards.
  • Staff responsible for uploading content receive ongoing accessibility awareness training.

Preparation of this accessibility statement
This statement was prepared on 22 October 2025.

It was last reviewed on 2 November 2026 following an accessibility assessment. This website was last tested on 2 November 2026 against the WCAG 2.2 AA standard.

The assessment was carried out by Ramsgate Town Council using Accessibility Insights for Web, incorporating automated and manual testing.

You can view the full accessibility assessment report.