Weekly Security Patrol Update – Ramsgate Town Centre

Ramsgate Town Council continues to receive daily patrol logs, photographs and body-worn camera footage from the Probe Security officers patrolling Ramsgate town centre. These weekly updates help the Council and the wider community understand what issues are being addressed and how the patrols are supporting residents, visitors and businesses.

What our security officers did this week

Managing high-risk incidents and supporting emergency services

• Officers dealt with several serious incidents involving aggressive behaviour, threats of violence and large groups of young people creating disorder in the town centre.
  On one occasion, officers followed a highly aggressive individual through town while maintaining a safe distance, keeping Kent Police fully informed and handing the incident over directly to officers when they arrived.
• Officers provided first aid and scene support where individuals were found unconscious or injured in public places, remaining on site until ambulances arrived and patients were safely transferred to paramedics.
• Patrols assisted with crowd control during multiple incidents involving teenagers, public altercations and threats of violence, preventing situations from escalating further.

Tackling shoplifting and protecting businesses

• Officers responded to frequent radio calls from businesses including Boots, Poundland, Iceland, CEX and Peacocks.
• Stolen items were recovered and returned to shops on multiple occasions.
• Repeat offenders were monitored, identified through CCTV images, and reported to Kent Police.
• Officers worked directly with Police during arrests and dispersal orders, including cases involving persistent shop theft and disorder.
• Shop staff repeatedly thanked officers for rapid responses and visible reassurance during volatile situations.

Managing anti social behaviour

• Officers spoke with drinkers in Charlotte Court, Ellington Park and along the seafront, ensuring behaviour remained calm and appropriate.
• Large groups of teenagers were dispersed from areas including KFC, Boots, Riley’s and the High Street after reports of intimidation, underage drinking, vandalism and harassment.
• Officers intervened to stop fights, threats and intimidation involving both adults and young people, often under challenging conditions.

Environmental issues and public safety

• Patrols documented and reported extensive fly-tipping, dumped furniture, mattresses, bedding, broken furniture and refuse across multiple locations including Kennedy House, Wellesley Court, King Street and Cavendish areas.
• Officers also recorded and reported damaged benches, broken windows, vandalised street furniture and illegal parking obstructing pavements.
• Dangerous situations were addressed immediately, including people sitting on high ledges, unsafe riding of bikes and scooters in pedestrian areas, and unattended obstructions.
• Public toilets were checked regularly, with issues logged where cleaning or maintenance action was required.

Traffic and pedestrian zone enforcement

• Officers repeatedly closed and reopened the main gate to the pedestrianised High Street in response to persistent illegal vehicle access.
• Dangerous and irresponsible vehicle behaviour was challenged, including e-bikes, scooters and cars driving through restricted areas.
• Parking-related hazards were photographed and escalated to the appropriate enforcement teams.

Events, reassurance and community engagement

• Officers supported the St George’s Day parade, escorting it through town and maintaining safety along the route.
• Patrols maintained a strong presence during market days, busy periods and weekends, helping to reassure families, visitors and traders.
• Officers spoke daily with residents, park users, business owners and market traders, many of whom expressed appreciation for the patrols and said the town felt calmer and better managed.

A reminder to residents and businesses

The security patrols are in place to provide reassurance, deter anti-social behaviour and support the town centre, but they do not replace Kent Police.

All crimes, serious incidents and emergencies must still be reported directly to Kent Police via 999 or 101.

Ramsgate Town Council will continue to publish weekly updates so residents and businesses can see how the patrols are working and what action is being taken.